Shipping Costs are non refundable
DOMESTIC ORDERS (USA):
Domestic orders refer to any order placed within the United States. Typically, Domestic orders take 1-3 business days to process then 3-7 business days to arrive to you. Once your order has shipped you will receive an email with the tracking number for your shipment.
Basic Shipping:
Our basic shipping option typically takes about 2 business days to process, in addition to the shipping time. Processing time refers to the duration it takes for us to prepare your order for shipment, including verifying the details and packaging. Once processed your order will be shipped via standard delivery, which usually takes 3-7 business days for delivery within the United States. Please note that processing times may vary depending on factors such as order volume and product availability.
Expedited Shipping:
Our Expedited shipping option typically takes 1 business day for processing, in addition to the shipping time. Once processed, your order will be shipped via Expedited delivery, which usually takes 1-2 business days for delivery within the United States.
Delays are not calculated in the shipping timeframes, if any.
INTERNATIONAL ORDERS (Out of USA):
Disclaimer: All international orders are FINAL SALE
International Orders take about 1-5 business days to process then 2-4 weeks to arrive to you! Once your order has shipped you will receive an email with the tracking number for your shipment. All shipments require a signature and may be subject to taxes, duties and custom fees to be paid upon delivery. (WE DO NOT REFUND FOR INTERNATIONAL FEES)
Delays are not calculated in the shipping timeframes, if any.
DISCLAIMER:
In the rare event that a package is marked as "delivered" but you have not received it, or if a package is lost, please note that this is an issue with the shipping carrier and not within our control. To resolve such issues, we recommend taking your tracking number to a local post office and explaining the situation or speak with an online representative. They will be able to assist you in resolving the matter. We Thank you for your patience and understanding.
For any questions or concerns, please email us at Contact@houseofbia.com for more information.